Zero Tolerance

Please note we have a Zero Tolerance Policy. 

The surgery team is working extremely hard.  We will not tolerate abuse towards our team.

The practice will request the removal of any patient from the practice who is aggressive or abusive towards a doctor, member of staff, other patient, or who damages property.

The practice considers aggressive behaviour to be any personal, abusive/aggressive comments, cursing/swearing, physical contact and/or aggressive gestures.



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