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Often patients do not need to see a doctor for treatment or referrals :  



The Pharmacist can give advice for minor conditions such as :

Bites and stings


Cold sores

Cold or flu


D & V


Ear ache

Eye infection

Feeling ill, seek advice from a pharmacist



Fungal infections

Head Lice

Nappy rash









The Dentist can offer advice regarding Toothache/abscess





Patients are able to self-refer for counselling, without having to see a doctor.  The website lists organisations which provide free counselling.



Termination of Pregnancy

Patients are able to ring to arrange an appointment at

North Tees Hospital   - 01642 624 233

James Cook Hospital - 01642 282 424

WebGP - online consultations - for more information  

  • watch the video link below.
  • go to the online page of the website.


7 Day Access to Primary Care - Appointments available with GPs and Nurses on an evening and at the weekend.


Hartlepool & Stockton Clinical Commissioning Group have commissioned 7 Day Access to Primary Care at the following sites :


  • Woodbridge Practice, Ingleby Barwick
  • Tennant Street Medical Centre, Stockton-on-Tees
  • One Life Centre, Hartlepool


This service is available for all practices within Hartlepool & Stockton. Please ask the reception team for further information.


Embargoed appointments added to on-line appointments


Our telephone lines are extremely busy. Responding to patient requests - we have created embargoed appointments for on-line booking - this will ensure new appointments are released throughout the week. These appointments will be shown as "Embargos" and are available to book with the doctors as normal.



On-line service makes booking appointments easy


Systmonline helps by letting you manage your appointments and repeat medication over the internet.


The benefits of this system are patients can :


  • View existing appointments
  • Book appointments on line
  • Cancel appointments
  • View your medication
  • Request your repeat medication
  • Change your demographic details


You can NOW book appointments with the doctor on-line. To use this service, please ask a receptionist, you require a user name and password (proof of identification is needed) 


LINK for Systmonline to book appointments and manage your repeat medication



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website