Got an…

Itch, tummy trouble, tickly cough 

Head to your local pharmacy

Pharmacies across the North East and North Cumbria can offer advice and treatment for many common conditions

There's no need for a GP appointment – just head to your local pharmacy.

Pharmacists are qualified experts in healthcare and can help with a wide range of common illnesses. 

 

 

What is covered under the common conditions service?

  • Aches and pains - back pain, headache, migraine, muscle ache, period pain, teething, toothache
  • Allergies - bites and stings, hay fever, skin reaction
  • Colds and flu – cough, congestion, sore throat, fever / temperature (including fever following immunisation)
  • Ear care – earache, ear infection, ear wax
  • Eye care - bacterial conjunctivitis, styes
  • Gastrointestinal care – diarrhoea, constipation, indigestion, haemorrhoids (piles), reflux, threadworms, sickness
  • Head lice
  • Mouth care - cold sores, oral thrush, ulcers
  • Skin care – athlete's foot, chicken pox, contact dermatitis / atopic eczema, fungal skin infections, nappy rash, pruritis (itching), scabies, warts, verrucaes
  • Vaginal thrush

 

Who can use the common conditions service?

Anyone. 

 

Why should I go to a pharmacy, instead of my GP practice?

Local community pharmacists are trained to treat common conditions. They offer a confidential and high-quality service designed to meet your needs. You can walk in, with no appointment needed, and speak in confidence. Most pharmacies have private consultation rooms available. 

 

Which pharmacy can I go to?

Most pharmacies across the North East and North Cumbria offer the common conditions service. Ask your local pharmacy for more details. 

 

Will I always get treatment for my condition?

You will be given treatment if necessary. 

 

Your pharmacist may decide that you need further advice/treatment and can signpost you to another service or contact your GP practice directly to book you an appointment. 

How it works

 Step 1 – Pop along to your local pharmacy and talk to a health care professional about your illness and they will offer advice.

 Step 2 - If you need treatment, the pharmacist will check your eligibility and whether the illness is covered by the service.

 Step 3 - A suitable medicine may be offered to you.*

 

*Charges will apply if you normally pay for your prescriptions. 

 

If you hold a medical exemption certificate, for example people under 16 or over 60, then you will not pay for the medicine.

 Find further information at: www.psne.co.uk/thinkpharmacyfirst.html

 

The Dentist can offer advice regarding Toothache/abscess

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website