Kingsway Medical Centre, Billingham, Cleveland, TS23 2LSTel: 01642 553738/554967
From September 2015 the Phlebotomy Clinic will be held Monday - Thursday 8 am - 12 noon. Please note the clinic may close for new arrivals at 11.30 am if patients are already queuing.
Cervical smear and repeat contraception pill/injection appointments now available to book on line with Donna, Practice Nurse. Look for the Nurse/HCA sessions to find these appointments. Patients are booking these appointments inappropriately. The appointments (as indicated in the appointment name) are only for female cervical smear tests or contraceptive pill/injections.
Order by 6 pm on weekdays and collect your repeat prescription 2 working days later, after 2 pm.
For example : repeat prescriptions ordered on a Monday by 6 pm will be ready on Wednesday after 2 pm,
(excluding Bank holidays).
If your medication needs to be re-authorised by the doctor, it will take longer to process.
Due to the high volume of telephone calls received, the reception team are unable to check whether repeat prescriptions are ready within the two working day time frame.
Kingsway Medical Centre are following advice from Hartlepool & Stockton Clinical Commissioning Group (CCG) and will no longer prescribe the products listed below which are available to be bought from community pharmacies.
Analgesics for short courses including Migraleve tablets
Antifungal nail paints
Antihistamines for hayfever
Nasal sprays for hayfever and congestion
Complementary therapies, herbal supplements and homeopathy
Cough and cold remedies
Glucosamine and chondroitin
Headlice treatment and prevention
Infantile colic products e.g. Colief, Infacol, gripe water
Lactose-free milk (these differ from milks used to treat proven Cows Milk Protein Allergy)
Lutein and other antioxidant eye vitamins
Omega-3 and other fish oils
Probiotics (except VSL#3 for ileoanal pouchitis)
Rubefacients (heat rubs)
Vitamins and minerals
To use this service, please ask a member of the reception team for more details. You will require a user name and password - proof of identification is required.
Patients will be able to order medication by one of the following options :
CCG advice for medications to purchase over the counter for self care
Repeat Dispensing Service
If you or someone you care for uses the same medicines regularly, you may be able to benefit from using the NHS Electronic Repeat Dispensing (eRD) service. This means you won’t have to re-order or collect your repeat prescriptions from your GP practice every time you need more medicine.
Talk to your GP or the person who prescribes your medicines and ask them if you can use Electronic Repeat Dispensing (eRD). Your prescriber will usually be your doctor.
If your prescriber thinks that you could use eRD for your regular medicines, they will ask you for permission to share information about your treatment with your pharmacist. This will help your pharmacist to give your prescriber feedback about your treatment and provide you with useful advice.
Your GP or prescriber will then authorise a number of eRD prescriptions. This will be based on your circumstances and clinical need. These eRD prescriptions will then be supplied by your pharmacy at regular intervals.
Collect your first eRD prescription from your pharmacy.
Next time you need more medicines, go back to your pharmacy.
Before dispensing the next issue of your prescription, your pharmacy will ask you the following questions:
If you don’t need all of the medicines on your prescription, let the pharmacy staff know, so that they only supply the medicines you need. This will help to reduce waste and save the NHS money.
When your pharmacy supplies your prescription, they will advise you to contact your GP practice to arrange for your medication to be reviewed and if it is clinically appropriate to issue another eRD prescription.
Your doctor or practice nurse may want you to make an appointment to see them before they will authorise more eRD prescriptions.
Multiple dressings were returned by one patient, which cost over £500 and cannot be re-used.
NHS resources are increasingly being squeezed and we cannot afford this level of wastage.
Order prescriptions yourself
Only order what you need
Do not stockpile prescription items
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