Email address for the Kingsway Medical Centre Reception Team : hstccg.receptionkingswaymedicalcentre@nhs.net - can be used for non-medical enquiries, for registered patients only.
3 BEFORE GP
The Royal College of GPs’ are running a new ‘3 before GP’ campaign. The campaign is about getting patients to ask themselves three questions before booking an appointment with their GP. The three questions are :
Can I – self care?
Can I – use NHS choices or similar reputable websites/resources? NHS choices website can be accessed via : www.nhs.uk
Can I – seek advice/treatment via a pharmacist?
The Pharmacist can give advice for minor conditions such as :
Bites and stings Chickenpox Cold sores Cold or flu Conjunctivitis D & V Diarrhoea Ear ache Eye infection | 
|
Fever Fungal infections Head Lice Nappy rash Sinusitis Styes Sunburn Threadworms Warts/Verrucas |
The Dentist can offer advice regarding Toothache/abscess
Patients do not need to see a doctor for some referrals - see below :
Counselling
Patients are able to self-refer for counselling, without having to see a doctor. The website www.wecantalk.org lists organisations which provide free counselling.
Termination of Pregnancy
Patients are able to ring to arrange an appointment at
North Tees Hospital - 01642 624 233
James Cook Hospital - 01642 282 424
Weekend and Evening Appointments
GP and Nurse appointments are available on weekends and evenings for all patients in Hartlepool and Stockton-On-Tees at the following centres :
Chadwick Practice, One Life, Park Road, Hartlepool, TS24 7PW
Tennant Street Medical Practice, Stockton-on-Tees, TS18 2AT
Woodbridge Practice, 30 Myton Road,Ingleby Barwick, TS17 0WG
You can make an appointment via your own GP practice or by calling NHS 111
A guide for parents and carers of children aged 0 - 5 years old -
to find your nearest service download the app now
Please note we do not routinely prescribe antibiotics.
Online Consultations
With the ever growing pressures on GP surgeries and national shortage of GP's current GP practices are continually looking for ways to improve access to meet demand and allocate correctly the type of service or advice your condition requires. We have now introduced an online service called WebGP.
WebGP has demonstrated a reduction in patient consultations by directing them to symptom checkers and self-help information, signposting other services such as pharmacy and 111 and enabling them to submit a secure eConsult direct to their own GP. Please click on the link below for a video of how this service works for you
This service is designed to help those who have difficulty attending during opening hours or for those who just need assistance. To use this service just click on the CONTACT OUR DOCTORS ONLINE link below :
THREE SIMPLE STEPS TO CONSULT YOUR DOCTOR ONLINE
- Visit the surgery website and click "eConsult"
- Find your health condition and fill out a simple online questionnaire
- Your GP will get back to you normally within one working day with feedback and treatment options
(Site updated 11/04/2018)