NHS Patients, staff and visitors must CONTINUE to wear face coverings in healthcare setting
Patients in eligible groups are able to book a COVID19 vaccination online using the following link Book a COVID19 Vaccination
Patients with a new continuous cough OR fever OR loss of/change in smell or taste are NOT to come down to surgery. Patients can access more information via https://111.nhs.uk/covid-19
Patients who are isolating should not go out of their house during the period of their isolation.
Any patient who provides false information to gain a face to face appointment will be removed from the practice list.
We are a zero tolerance practice.
Dealing with people who are abusive or aggressive towards our staff and our patients, takes us away from caring for you. We will investigate any incidents that are reported to us, this could result in action being taken by the police.
People in England who have been fully vaccinated against COVID-19 can use the NHS COVID Pass to demonstrate their COVID-19 status.
If you’re aged 18 or over, you can get an NHS COVID Pass for domestic venues and events.
If you’re aged 16 or over you can get an NHS COVID Pass for travel abroad but you should follow the entry requirements of the country you are travelling to.
A full course is currently two doses of the Moderna, AstraZeneca or Pfizer vaccine, or one dose of the Janssen single-dose vaccine. Vaccine status will be available through the NHS COVID Pass service from:
You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.
If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose (or one dose of the Janssen single-dose vaccine) more than 5 working days ago. It may take up to 5 working days for the letter to arrive.
Kingsway Medical Centre is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.
When you're planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.
To protect our patients and staff, we are making the following changes:
Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Kingsway Medical Centre is open and if you need to see your GP, please ring us on 01642 553738 or arrange a telephone appointment online.
You can also call NHS 111
Please do not come to the surgery unless you have an appointment.
If you are waiting for a check-up, please be assured we will be in touch
Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.
We are offering telephone/video appointments with the doctor, alternatively patients can complete an e.consultation following the link below :
Phlebotomy Clinic at Billingham Health Centre
To comply with social distancing - there is no longer a drop in phlebotomy clinic at Billingham Health Centre. Appointments now have to be made for patients attending the Phlebotomy Clinic at Billingham Health Centre
Contacting the Practice
Understandably, our practice is experiencing a high number of telephone calls from patients concerned. Our reception team are working as quickly as possible to answer each call however, it would be helpful if patients noted the following:
You do not need to contact the practice for advice if you are experiencing mild symptoms of Covid-19. You should follow the guidance at https://111.nhs.uk/covid-19 The advice being provided on this website is the same advice you will be provided with from the practice.
A number of patients have asked about testing for Covid-19. We do not have kits or provide testing for Covid-19. Only patients currently being admitted to hospital are being tested if deemed appropriate.
You should dial 999 if you are experiencing severe breathing difficulties.
Recovery from COVID19 - information can be found on : http://www.yourcovidrecovery.co.uk
Patients can self-refer to some services without seeing a doctor first.
Patients are able to self-refer for counselling. The website,
Impact on Teesside - patients can self refer for free counselling
CAMHS, The service for Children and Young People accept self referrals. Telephone CAMHS on 01642 368400
Stockton Recovery CGL - Drug and/or Alcohol problems Tel 01642 673888
Termination of Pregnancy
Patients are able to self-refer to discuss termination of pregnancy.
Appointments can be arranged by ringing:
North Tees Hospital - 01642 624 233
James Cook Hospital - 01642 282 424
Please note we do not routinely prescribe antibiotics
The Pharmacist can give advice for minor conditions such as:
Bites and stings
Cold or flu
D & V
The Dentist can offer advice regarding Toothache/abscess
(Site updated 23/07/2021)