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Kingsway Medical Centre, Billingham, Cleveland, TS23 2LSTel: 01642 553738
From September 2015 the Phlebotomy Clinic will be held Monday - Thursday 8 am - 12 noon. Please note the clinic may close for new arrivals at 11.30 am if patients are already queuing.
Cervical smear and repeat contraception pill/injection appointments now available to book on line with Donna, Practice Nurse. Look for the Nurse/HCA sessions to find these appointments. Patients are booking these appointments inappropriately. The appointments (as indicated in the appointment name) are only for female cervical smear tests or contraceptive pill/injections.
August 2019 Further patient feedback re timing for womens drop in
August 2019 Coloured Zones & Improved Signage
Drop in Flu Clinic 2018 patient feedback
Friends and Family Feedback for 2019
FFT September 2018
Friends and Family August 2018
FFT July 2018
Friends & Family May 2018
Friends & Family results March 2018
Friends & Family Test February 2018
FFT January 2018
December 2017 Friends & Family results
Friends & Family Report November 2017
October Friends & Family
September Friends & Family test
FFT August 2017
July Friends & Family Test
June 2017 Friends & Family Feedback
May 2017 Friends and Family
April 2017 Friends and family
Friends & Family March 2017
February 2017 Friends & Family
January 2017 Friends and family
December 2016 Friends & Family feedback
November 2016 Friends & Family Feedback
October Friends & Family figures
September 2016 Friends & Family numbers
August 2016 Friends & Family numbers
Friends & family for website July 2016
June 2016 FFT results
May 2016 Friends & Family figures
April 2016 Friends and Family Figures
March 2016 Friends & Family figuresFebruary FFT figures
Monthly friends & family January 2016
December FTT feedback
November FFT monthly figures
October FFT monthly figures
September FFT monthly figures
August FFT monthly figures
Monthly figures for Friends & Family test - July 2015Monthly figures for Friends & Family test - June 2015 Monthly figures for Friends & Family test - May 2015
Monthly figures for Friends & Family test - April 2015
Monthly figures for Friends & Family test - March 2015
Monthly figures Friends & Family Test - February 2015
Monthly figures Friends & Family test - January 2015
2015 2016 patient survey document
Patient Participation Group responses to proposed annual survey
2014/15 Survey Report
In 2013/14 we carried out the following patient surveys :
We surveyed our patients regarding phlebotomy provision within the practice. The patient feedback was extremely helpful in us being able to increase the phlebotomy provision. Thank you to everyone who participated.
The main practice survey was carried out, after liaison with the Patient Participation Group. Our action plan can be found below :
May we take this opportunity to thank members of the Practice Participation Group for their
involvement and guidance, and for every patient who completed the questionnaire; your help is very
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